No hassle with support lines, no waiting on hold. Gold IT Services comes to you, fixes the problem on-site and explains in plain language what was wrong. Clear agreements, no surprises afterwards. For private users and small businesses in the Utrecht region.
In most cases we can visit the same or next working day
Price agreed upfront — no hourly-billing surprises
No jargon. You understand what was done and why
Linschoten, Woerden, Oudewater, Montfoort, IJsselstein and surrounding area
A connection that keeps dropping, rooms without coverage, or internet that works fine one day and barely works the next. We find the cause — resetting the router, placing a repeater or redesigning the network.
A computer that takes forever to start, freezes on every click or gives a blue screen under light load. We perform an on-site diagnosis, remove unnecessary load, reinstall Windows or advise an SSD upgrade.
A printer that cannot be found, is offline, loses connection after an update or stops halfway. We install drivers, reconnect the printer to your network and test everything before we leave.
No internet while the router is on, or internet so slow that loading a page takes minutes. We trace the connection from modem to device, check cables, run a speed test and verify provider settings.
Sudden pop-ups everywhere, a browser redirecting to strange sites, or a program you do not recognise. We remove the infection completely, secure your system and help prevent it from coming back.
New laptop, computer, tablet or phone — but you do not know where to start, or you want your files, photos and passwords transferred before you get rid of the old device. We prepare everything.
Email that suddenly no longer arrives, a lost password, or a blocked account. We restore access, set up the mail app again and make sure everything is synchronised on all your devices.
Locked out of your own computer, Microsoft account or DigiD? We help you restore access safely without losing everything — and help prevent it from happening again.
A screen that stays black, no sound, or a webcam that does not work during video calls. Often this is a driver or settings issue that can be fixed on-site. We diagnose and fix it, or give honest advice if it is a hardware issue.
Based in Linschoten. The standard service area is the Utrecht region. Outside this area? Call first — more is possible on request. Travel costs are included within 10 km.
Briefly describe what is going on. No technical knowledge needed — “my internet no longer works” is enough. We respond quickly and schedule an appointment.
For standard jobs, we give a fixed price directly. For more complex problems, we first perform a short diagnosis and then give honest advice. You decide.
No “somewhere that afternoon”. You get a concrete time. We bring the right tools, solve the problem and test everything before we leave.
We explain in understandable language what was wrong and what we did. No jargon, no sales talk for something you do not need.
Does something still not work properly after the appointment? Send a message. We answer small follow-up questions without immediately billing a new visit.
All prices include VAT for private users. Travel costs are included within 10 km around Linschoten. Not sure whether your problem can be solved quickly? Call or message — we estimate it honestly.
For problems where we need to investigate on-site what is going on. Minimum charge is one hour.
For standard work such as printer setup, device transfer or virus removal. Price agreed upfront via WhatsApp.
For self-employed professionals, shops and small offices. Same approach, separate rate. Contact us for a no-obligation estimate.
Technology you understand works better than technology you merely use.— Gold IT Services
On-site IT help
Gold IT Services helps with practical on-site IT problems: outages, network equipment, Wi-Fi, workstations, printers, security, backups and maintenance. The focus is on clear solutions that keep working in practice.
For businesses, this can be combined with monitoring, periodic checks, reporting and integration with existing infrastructure.